Tag Archives: in-store

Digital snippets: Alexander Wang, Warby Parker, Gucci, Nars, Ray Ban, J Crew + more

3 Mar Wang

It’s been a little while since one of these round-up posts on other interesting fashion and digital stories sourced from around the web, so there’s far more than usual. Each of them is however, of course, as interesting and relevant as ever…

  • Alexander Wang teams up with Samsung for crowdsourced handbag (as above) [Mashable]
  • Google reportedly in talks with Warby Parker to design stylish Google Glass frames [Techcrunch]
  • Gucci ups mobile conversion 70% via optimised site [Luxury Daily]
  • Nars tests Pinterest’s selling potential [Mashable]
  • Ray Ban launches real-life ambermatic lens app installation [DigitalBuzzBlog]
  • This is personal: J Crew debuts an in-store styling app [Refinery29]
  • How John Lewis uses Pinterest, Facebook, Twitter and Google+ [Econsultancy]
  • Lizzy Caplan’s Viva Vena fashion film is one of the best satirical ads you’ll ever see [Slate]
  • The business of blogging: Garance Doré [BoF]
  • Shopping in the future: Glasses.com’s augmented reality fitting-room app [AllThingsD]
  • Will Apple’s plans for an iWatch herald a new era of wearable tech? [The Observer]
  • Farfetch fashion hub: meet the curator of curators [Wired]
  • Business Of Fashion gets $2.1m seed funding from Index, LVMH and more for its no-nonsense B2B fashion blog [Techcrunch]
  • How your tweets during fashion shows are driving sales [Fashionista]
  • Fashion buys into social tools [NY Times]
  • Online upstarts explore a new model for fashion media [BoF]
  • Why retailers are pinning hopes on Pinterest [Reuters]
  • 10 great uses of Vine during fashion week [The Cut]

Topshop connects physical and digital worlds with #trickortweet Halloween campaign

24 Oct

Topshop is introducing the idea of tweets as currency this Halloween by inviting shoppers to take to Twitter while in store in exchange for certain make-up products.

Part and parcel of the British retailer’s #trickortweet campaign which celebrates its new Witching Hour collection, the initiative will see select flagship stores hosting a special “Tweet Shop” where the online-meets-offline experience will take place.

Trick or Tweet-themed backdrops and posters will be made available for consumers to take a twitpic of themselves in front of.

Fans away from the store are also invited to tweet to @Topshop using the hashtag with their favourite Halloween style tip or a twitpic of their Halloween outfit anytime between October 26-31. The same is being pushed across Instagram.

“We love the idea of using Halloween to connect our digital and physical worlds. We know our customer moves seamlessly between the two and we want to make that experience even more fun for them and drive conversation in our community around a moment that everyone wants to be a part of,” says Justin Cooke, CMO of Topshop.

Topshop will send back personalised thank you messages to entrants, with the best tweets each day winning £100/$150 gift cards.

Prizes will also be given in store to those dressed in the best Halloween-inspired outfits during the “witching hour” of  5pm-6pm on October 27 and 31. Further activities will include complimentary make-overs and a number of DJ performances.

Participating stores include Oxford Circus, Manchester Arndale, Liverpool, New York, Las Vegas and Chicago.

C&A Brazil puts Facebook likes on store hangers to push Mother’s Day collection

22 Apr

This was just sent to me by a friend in São Paulo… C&A in Brazil has launched a Facebook tie-in for Mother’s Day, inviting shoppers to like their favourite items from a special collection in order to push the most popular pieces.

The “Fashion Likes” campaign is then integrated into the retailer’s flagship store in the Iguatemi mall in São Paulo, with hangers that show a real-time counter. The gist of the description on the C&A Facebook page is that by ‘liking’ an item, consumers are helping those who are in doubt over what to buy.

Take a look at the video below:

 

You might also be interested in this piece: Brazil’s new luxury focus

Digital snippets: in-store tech, Nike #makeitcount, Sephora, Reebok, Christian Louboutin

15 Apr

It’s been an interesting week of stories – lots of focus on the impact consumer behaviour online and technology itself is having on stores. The usual selection of brand digital activations too…

 

  • Macy’s CEO sees stores borrowing ideas from online [Reuters]
  • Digital tools boost in-store service [WWD]
  • Why brick-and-mortar players and fledgling e-commerce sites need each other [NY Times]
  • Gilt Groupe founders discuss the future of commerce [AdWeek]
  • Nike’s #makeitcount video (as above): the best branded story ever told? [Mashable]
  • Sephora’s smart social and digital makeover [Forbes]

Highlights from Ted Baker’s digital drawing room initiative

26 Mar

Ted Baker’s saw a 75% increase in reach on Facebook, and a 1000% rise in Twitter mentions off the back of its “Ted’s Drawing Room” campaign on March 17.

The initiative, created by agency Guided Collective, invited 11 top illustrators to recreate consumer looks from Instagram as pieces of original artwork, as previously reported here.

Footage of the illustrators at work in Ted’s London HQ, was broadcast back into stores throughout the day, as well as on Facebook. Over 2000 viewers tuned in, for an average of 26 minutes each. The stream was also viewed in over 23 countries ranging from the UK and USA to Japan, Malaysia and Taiwan.

Below is a summary video of the event, as well as several more of the final images. Check out Ted Baker’s Facebook page to see the whole gallery.

 

Here’s why fashion brands need to commit to digital through every level of the business

22 Sep

As London Fashion Week comes to a close, and fashionandmash marks its first full season, I can’t help but think about the phenomenal pace of change surrounding the way in which the industry has embraced all things digital throughout 2011 so far.

This blog started because of my personal obsession with the crossroads of fashion and technology and a desire to both track and push the increasing convergence of the two.

Within just seven months (from the eve of LFW past), I’ve gone from posting about the same old list of familiar ‘savvy’ brands – Burberry, Ralph Lauren, Louis Vuitton – to almost being overwhelmed with how many potential stories I could run from across every level of the industry.

In the past week alone, French Connection has teamed with Google Goggles, Gucci is launching an interactive and immersive in-store experience in time for Milan Fashion Week, and Net-a-Porter is continuing its use of Aurasma technology for its new autumn/winter campaign.

As I wrote for Mashable, LFW upped its game more than ever this season too.

From high street retail to the upper echelons of luxury design, innovative digital initiatives are popping up all over the place.

Don’t get me wrong, as I mentioned when I set out with this, there’s still a long way to go. But the sense of experimentation being adopted by fashion now more than ever is what’s pleasing to see.

So what comes next? How do brands – and particularly those in the luxury sector – continue with this tech-enabled, access-all-areas love affair in order to seem modern, and yet not erode that sense of exclusivity so important to the very essence of their beings? Or in other words, how do they respond to that same question that put them off embarking on this journey in the first place.

The answer is simple: quality.

As renowned art director Fabien Baron was recently quoted in a (brilliant) AdWeek feature, as saying: “A lot of brands say, ‘We need a film [to put online]—something quick, [like] a behind-the-scenes.’ And they do it over-the-shoulder, poorly produced, and the quality of the job is not as high as the print ad. So what starts to happen is that they have a message that is diluted, even from the brands themselves.”

In his opinion, the solution is to make brands live the same luxe life digitally that they do in print or on billboards.

In reality therefore, the answer to the aforementioned question, is actually commitment.

Brands now need to realise that digital is not just a sideline experiment that can be satisfied with the odd tweet or behind-the-scenes posting when a push around something more innovative is not at play. Instead, today it’s a layer that both sits with and surrounds every other marketing activity of the brand and accordingly it needs a dedication to it from the highest level of the business.

Speaking at ad:tech London yesterday, Marc de Swaan Arons, chairman of Effective Brands said (about social media particularly) everyone in the team will be a brand ambassador in the future. “Assume you have to get everyone on board, and build a roadmap to get there,” he said.

In essence, only when everyone is on the same page can a brand truly achieve the quality needed to portray itself as well in the online space as it does in the offline one.

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